Privacy Policy

Thank you for choosing to be part of our community at Synthesized Ltd ("Company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at team@synthesized.io.

When you visit our website https://www.synthesized.io, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.

We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services. This privacy policy applies to all information collected through our website (such as https://www.synthesized.io), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Services").

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

1. What information do we collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when registering at the Services expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services (such as posting messages in our online forums or entering competitions, contests or giveaways) or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect can include the following:

  • Publicly Available Personal Information. We collect first name, maiden name, last name, and nickname; email addresses; phone numbers; business email; business phone number; birth, marriage, divorce, and death records; social media; and other similar data.
  • Personal Information Provided by You. We collect passwords; data collected from surveys; app usage; and other similar data.
  • Social Media Login Data. We may provide you with the option to register using social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the Information described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS" below.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

Online Identifiers. We collect devices; applications; tools and protocols, such as IP (Internet Protocol) addresses; cookie identifiers, or others such as the ones used for analytics and marketing; and other similar data.

2. How do we use your information?

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

  • To facilitate account creation and logon process.
  • To send you marketing and promotional communications.
  • To send administrative information to you.
  • Fulfil and manage your orders.
  • To post testimonials.
  • Deliver targeted advertising to you.
  • Administer prize draws and competitions.
  • Request Feedback.
  • To protect our Services.
  • To enable user-to-user communications.
  • To enforce our terms, conditions and policies.
  • To respond to legal requests and prevent harm.
  • To manage user accounts.
  • To deliver services to the user.
  • To respond to user inquiries/offer support to users.
  • For other Business Purposes.

3. Will your information be shared with anyone?

We may process or share data based on the following legal basis: Consent, Legitimate Interests, Performance of a Contract, Legal Obligations, and Vital Interests.

More specifically, we may need to process your data or share your personal information in the following situations: Vendors, Consultants and Other Third-Party Service Providers, Business Transfers, and Other Users.

4. Who will your information be shared with?

We only share and disclose your information with the following third parties:

  • Advertising, Direct Marketing, and Lead Generation: Dealfront, Prospect Global Ltd (trading as Sopro)
  • Cloud Computing Services: Amazon Web Services (AWS), Google Cloud Platform
  • Communicate and Chat with Users: HubSpot, Intercom
  • User Account Registration and Authentication: Facebook Login, Google OAuth 2.0 and Twitter OAuth
  • Web and Mobile Analytics: Google Analytics, Yandex Metrica, Facebook Analytics
  • Website Hosting: Webflow

5. Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

6. How do we handle your social logins?

Our Services offer you the ability to register and login using your third party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider.

7. How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. No purpose in this policy will require us keeping your personal information for longer than 2 years past the termination of the user's account.

8. How do we keep your information safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

9. Do we collect information from minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.

10. What are your privacy rights?

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure; to restrict the processing of your personal information; and if applicable, to data portability.

11. Data breach

A privacy breach occurs when there is unauthorized access to or collection, use, disclosure or disposal of personal information. You will be notified about data breaches when Synthesized Ltd believes you are likely to be at risk or serious harm.

12. Controls for do-not-track features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track feature. We do not currently respond to DNT browser signals.

13. Do California residents have specific privacy rights?

California Civil Code Section 1798.83, also known as the Shine The Light law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes.

14. Do we make updates to this Policy?

We may update this privacy policy from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible.

15. How can you contact us about this Policy?

If you have questions or comments about this policy, you may email us at team@synthesized.io or by post to:

Synthesized Ltd.

Montacute Yards

185-186 Shoreditch High St

London E1 6HU

United Kingdom

How can you review, update, or delete the data we collect from you?

Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request by contacting us. We will respond to your request within 30 days.